As a Clinical Supervising Children's Social Worker for Los Angeles County, Social Workers regularly come to me seeking advice on how to work Vac-U-Form resistant and difficult clients. I immediately enter into a discussion of the power of empathy and how it can be used to restructure their relationships with resistant clients.
According to Marshall, Hudson, et al, (1995), empathy plays an important role in regulating behavior. Empathy can be viewed as a four-stage process that involves the following elements:
1. Emotional Recognition
2. Perspective Taking
3. The Experience of a Compassionate Emotional Response
4. Taking Action to Comfort or Reduce Suffering.
Empathy can be viewed as a tool to mediate prosocial behavior that can assist in inhibiting client aggression. The capacity to understand your client's viewpoint and to be empathic toward their feelings is essential as you work to create a trusting relationship with your clients. Trust is a key component as you work with clients to construct a platform upon which client success can be assembled. Through modeling the benefits of empathy based on communication to your clients, you teach them how to be empathic of their children's feelings and needs. Current research indicates that a lack of empathy is a component in child Strange Change Machine parent's lack of understanding of their children's feelings opens the door to abusive behavior. Or said another way, a person who is low in empathy is deficient in the ability to inhibit aggression toward others. Let's take a closer look at the four-stage process of empathy.
Emotional Recognition
Emotional recognition is a cognitive skill that allows discrimination between the emotional states of others. As you work with clients, it is important to assess their emotional state and show that you 1952 Topps baseball cards in touch with their feelings. It is also important to work with the client to understand the causal factors of the exhibited emotional state. In doing so, you show the client that you care about what happened to them in the past, and what is happening to them in the present. This shows clients that you understand what they are going through. This astronauts to reduce tension and promotes a working relationship. Remember that you want the client to view you as an ally, not an enemy!
Perspective Taking
Perspective taking is a cognitive skill that enables one to appreciate another's situation. But, it is also being able to demonstrate that you understand and are sharing in their emotional experience. Remember that many of our clients have not been able to develop this cognitive skill to a high degree. Again, through modeling, you can help them to increase their ability in this area.
The Experience of a Compassionate Emotional Response
Think to a time in your own life when you were thankful to receive a compassionate emotional response from another. How did it make you feel? Did it help assuage the pain that you were experiencing? I think that all of us would answer this question with a "Yes." Our clients are experiencing a myriad of problems, feelings, and emotions. While we are overworked and stressed ourselves, it is important that you work to create an environment in which humanistic and altruistic qualities can be developed during your interactions with clients. Again, this will help build an environment that stresses teamwork and promotes unity as you work with the client to reach the goal of successfully closing a case.
Taking Action to Comfort or Reduce Suffering
Have you ever stopped to image what it would be like to have your family ripped apart? Our clients are suffering. They have been unsuccessful in defeating the problems that are wreaking havoc in their lives. In fact, when we show up at their door, it has just reached a new low for them. It is extremely important that you communicate to your clients that you want to work with them to reduce their suffering. While some clients are grateful for our help, others are not. They see us as delivers of more pain and suffering. As you work with your clients to reduce their suffering, the level of trust will grow. This will empower your relationship with your clients and increase the probability of a successful case outcome.
In conclusion, Pierre Teilhard de Chardin pointed out with eloquent insight that we are not human beings in search of a spiritual experience, we are spiritual beings immersed in a human experience. Through using empathy to communicate this viewpoint, positive working relationships with clients can be affected thereby increasing the probability of successful case outcomes while, at the same cancer car donation reduce job stress.
Rod Louden is a Licensed Marriage and Family Therapist/ Board Certified Professional Counselor in Woodland Hills, California. He is married and has one child. Rod is a graduate of the University of Colorado, Boulder, where he received a Bachelor's degree in Clinical Psychology. Rod received his Master's degree in Clinical Psychology from Antioch University in Los Angeles. Rod also holds a vocational degree in music from the Musicians Institute in Hollywood, California.
In addition to running a private practice, Rod is a therapist at the Sexual Abuse Treatment Program in Van Nuys, California and is a Supervising Children's Social Worker for the Department of Children and Family Services for Los Angeles County, where he has been on the front line for 12 years. Rod is also a professional mediator, skilled composer and musician, professional chef, French pastry chef, tournament Texas Hold'em player, craftsman, athlete, and red belt in tae kwon do. Rod's wide range of life experiences has led him to be called a modern day "Renaissance Man."
Rod is the author of "Monster Relationships: Taming the Beasts that are Killing Your Relationships" (2005). Rod is a contributing author to "101 Great Ways to Improve Your Life, Volume 3, released in 2007. Please href="monsterrelationships.com">monsterrelationships.com for more information.
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